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Changes to Accident & Emergency (A&E) Departments in Central Middx and Hammersmith Hospitals


Changes to Accident & Emergency Departments in NW London Hospitals 

What's going on?

On Wednesday 10 September 2014, the accident and emergency (A&E) departments at Central Middlesex and Hammersmith hospitals will close. Both hospitals will continue to provide treatment in the urgent care centres, (UCCs) for patients with minor illnesses and injuries that are not life-threatening, 24 hours a day, seven days a week. 9 out of 10 admissions to A&E can be dealt with by UCCs so most visits will not experience difficulties.

Life threatening incidents would still be dealt with by hospitals with A&E such as Northwick Park and Charing Cross, and ambulance services will be directed to A&E hospitals for such incidents. For life threatening incidents and emergencies, you should always dial 999.

Despite the closures, you can still go to both hospitals for minor illnesses and injuries that are urgent but not life threatening. These hospitals have urgent care centres (UCCs) on site, open 24 hours a day, 365 days a year. You do not need an appointment to be seen in the UCC. Adults and children can use the UCCs for:

  • Sprains and strains of ankles, wrists and knees
  • Minor burns (small area)
  • Cuts, including those that need stitches
  • Infections that GPs commonly treat e.g. sore throats and earache
  • X-rays where needed

Why use a UCC?

The UCCs at Central Middlesex Hospital and Hammersmith Hospital provide care for minor illnesses and injuries that are urgent but not life-threatening. UCCs are staffed by GPs and nurses with specialist skills in urgent care. UCCs are for patients whose conditions are urgent enough that they cannot wait for a GP appointment, but who do not need emergency treatment at A&E.

Will Central Middlesex and Hammersmith Hospitals have Urgence Care Centres?

Yes, and you can go to either without an appointment. Both hosptial addresses are listed below:

  • Central Middlesex Hospital UCC, Acton Lane, London, Greater London, NW10 7NS
  • Hammersmith Hospital UCC, 150 Du Cane Road, London W12 0HS

Where will A&E now be located?

Accident and emergency specialists will continue to work at the A&E departments at Northwick Park Hospital, St Mary's Hospital and at St Mary’s Hospital. Concentrating expertise has been shown to improve outcomes for those who are seriously ill and patients with life-threatening injuries. Both hospital addresses are listed below

  • Northwick Park Hospital A&E, Watford Rd, Harrow, Middlesex HA1 3UJ
  • St Mary’s Hospital A&E, Praed Street, Paddington, London W2 1NY
  • Charing Cross Hospital A&E, Fulham Palace Road, London W6 8RF

Why are these A&E and UCC services changing?

The changes are part of wider plans to improve the NHS in North West London called Shaping a Healthier Future. The programme is led by clinicians and aims to develop a network of local and specialist centres to improve access to services, waiting times, health outcomes and overall patient experience. You can read more about Shaping a Healthier Future and the major public consultation here www.nwlondonemergencycare.nhs.uk

Where can I go for advice and get more information?

  • Dial 111 for NHS telephone advice, 24 hours a day.
  • Your GP can give you advice about your health as well as treatment.
  • Community pharmacists are available for advice on common complaints.
  • Visit www.nwlondonemergencycare.nhs.uk
  • NHS Choices (www.nhs.uk) for a full list of NHS services and health advice.
  • Transport for London (www.tfl.gov.uk) for travel advice.
  • Email sahf@nw.london.nhs.uk with comments and queries.
You can also request accessing leaflets in different languages by using the details below:
  • Email: sahf@nw.london.nhs.uk
  • Phone: 020 335 04652
  • Or write to: Communications and Engagement, NHS North West London, 15 Marylebone Road, London NW1 5JD

This information has been taken from the following leaflet developed by NHS: A&E services are changing at Central Middlesex Hospital and Hammersmith Hospital 

Small grants are also available to help communicate A&E services changes to vulnerable people though local voluntary & community organisations. For details, email membership@healthwatchbrent.co.uk or call 07825 215 652